Terms of Use

These Terms of Use (hereinafter referred to as the "Terms") govern your access to and use of AI Scribe works (referred to as the "Solution"; hereinafter the same) operated by PuzzleAI (collectively, "the Company").

By using this Solution, you agree to these Terms, and accordingly, these Terms apply to you.

In addition, the Company's Privacy Policy and other operational policies apply to this Solution, and we recommend that you read them together.

 

Use of the Solution

Therefore, please do not enter sensitive information, confidential information, or third-party personal information into the prompts.

The Company may change these Terms and additional terms at any time to the extent permitted by relevant laws, and will notify you of the reason for the change and the effective date at least 10 days in advance.

If the changes have a material impact on you, the Company will provide separate notice at least 30 days prior to the effective date.

Notices regarding changes to these Terms will be provided through appropriate methods depending on the nature of the Solution, such as notices within the Solution, electronic means (e.g., email), written notice, SMS, or posting on the Company’s website.

In the case of notice via email or in writing, it will be sent to the latest email address or physical address provided by you.

If you continue to use the Solution after the effective date of the changed Terms, you will be deemed to have agreed to the changed Terms.

You have the right not to be bound by the revised Terms by discontinuing the use of the Solution or withdrawing at any time, and if you do not explicitly agree to the revised Terms, you may stop using the Solution.

By using this Solution, you fully understand and agree to the following:

• AI technology may generate content that is erroneous, misleading, or inaccurate.

• You must carefully review the content before sharing the Output.

• You will not use personal information that can identify others, such as addresses or images, information collected without consent, or other sensitive or confidential information.

• You bear all legal responsibility for the use or sharing of the input content and the Output.

• This Solution is not provided for commercial purposes and does not allow misuse or abuse of content.

The Company grants you a limited, non-transferable, revocable, and non-exclusive right to use the Solution.

You may use the Solution only for non-commercial and personal purposes.

This right includes not only the software and materials necessary for the operation of the Solution but also related updates, upgrades, improvements, modifications, and changes.

Even if you agree to these Terms, you may only use the Solution within the specified scope.

Furthermore, the scope and content of this right may vary depending on operational and technical requirements such as:

• The country where the Solution is provided

• Your device type and operating system (OS)

• Internal policies of the Company or suppliers, etc.

 

Term

These Terms and the Solution are effective from the date you start using the Solution ("Effective Date"). The Terms and the Solution commence on the Effective Date and terminate in accordance with the Solution Termination clause.

 

Data Collection

By using this Solution, you agree that the Company collects and processes the following information:

Collected Data

[Mandatory] Name, Email, Contact Information(Optional) Gender, Date of Birth, Nationality (Local/Foreigner)

The Company takes appropriate protective measures regarding the collection and processing of personal information in accordance with the relevant laws of the region (e.g., EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), etc.).

You may request access to, correction of, deletion of, restriction of processing of, or objection to the processing of your personal information at any time.

Please refer to the [Privacy Policy] for related details.

This information is used solely to generate AI-based outputs and improve user experience.

The Company does not intentionally collect personal information from users under the age of 14 without parental consent, except as required by relevant laws.

 

User Acknowledgments

These Terms do not limit or deprive you of rights guaranteed by relevant laws (e.g., rights regarding specific solution quality, rights to seek remedies in case of problems, etc.).

By using this Solution, you acknowledge and agree to the following:

• You possess the legal authority to use the Solution.

• You must comply with these Terms and relevant laws.

• You must respect the personal information, intellectual property rights, and other rights of others.

• You must not infringe upon the rights, honor, credit, or other legitimate interests of the Company or third parties.

• You must not misuse, interfere with, disrupt, or damage the Solution.

• Trademarks, logos, and solution marks (collectively “Marks”) displayed on the Solution are the assets of the Company or third parties, and you may not use them without prior written consent.

The Company is committed to protecting your security and safety and supports the free and responsible use of the Solution.

To this end, you are prohibited from engaging in the following acts:

• Attempting to analyze the source code or algorithms of the Solution through reverse engineering, etc.

• Attempting to modify or disable Solution functions without authorization.

• Creating derivative works based on the Solution.

• Providing the Solution to third parties, such as through renting, reselling, or hosting.

• Infringing upon third-party intellectual property rights, such as copyrights.

• Abusing the Solution through fraudulent means or violating laws.

• Attacks utilizing harmful data, such as distributing malware or viruses.

• Acts that interfere with the normal operation of the Solution, such as causing system overload or inducing security vulnerabilities.

• Unauthorized interpretation of information transmitted/received in the Solution or attempting to collect data.

If you commit an act that violates these Terms, including the above acts, the Company may restrict your use of the Solution for a certain period without prior notice.

Please refer to the "Solution Restriction or Termination" section for more details.

In addition, if the Company is subject to legal claims or lawsuits from a third party due to your illegal acts or violation of the Terms, you must indemnify the Company from all legal liabilities and costs, and if the Company suffers damages, you must compensate for such damages.

The Company reserves the right to restrict your use of the Solution temporarily or permanently or to delete your account.

When taking such measures, the Company will notify you in advance of the reason for restriction or termination, the effective date, and the duration through reasonable methods.

However, if it is determined that urgent action is required, the Solution may be suspended without prior notice.

 

Solution Restriction or Termination

The Company may temporarily or permanently suspend or terminate all or part of the Solution if any of the following reasons occur:

• If you materially or repeatedly violate these Terms, additional terms, other policies, or relevant laws.

• If you engage in acts contrary to public order or good morals.

• If you explicitly state that you no longer intend to comply with these Terms or additional terms.

• If action is required by legal obligation or court order.

• If there are reasonable grounds that your actions may cause harm or legal liability to the Company or a third party (e.g., hacking, phishing, spam, harassment, defamation, etc.).

• If you attempt to use the Solution for fraudulent purposes or for commercial profit.

• If deemed necessary for operational or legal reasons according to the internal judgment of the Solution provider.

• If normal provision of the Solution is difficult due to reasons such as system inspection, maintenance, replacement, etc.

Before taking the above measures, the Company will provide you with an opportunity to resolve the issue through prior notice, if possible.

You or your representative who has received a notice of Solution restriction may file an objection against such measures, and the Company may lift the measures after reviewing the content of the objection and the facts.

However, if the issue is not resolved within the suspension period, the account may be deleted.

In the following cases, the Company may take immediate action without prior notice:

• If there is a concern of causing damage or legal liability to others.

• If you violate relevant laws or orders of regulatory agencies, or obstruct investigations.

• If it may affect the stability, integrity, or security of the system.

• If the Company determines that other urgent measures are necessary.

You are responsible for any damages or data loss resulting from the termination of your account or restriction of Solution use, and the Company is not responsible for this.

 

Solution Modifications

The Company may change, add, or delete some functions or the entire Solution at any time.

In addition, regarding content provided within the Solution, the Company may take measures such as pre-review, display, modification, refusal to post, blocking access, or deletion.

To improve Solution functions, the Company may store necessary data on your product or device and use it for updates if you have consented.

However, if an urgent update is required for your security or safety, data download and updates may occur automatically without your consent.

The Company will notify you in advance of material changes to the Solution through reasonable means such as email or notices within the Solution.

However, changes may be applied immediately without prior notice in the following cases:

• If prior notice is difficult due to circumstances.

• If it is an addition of a new function beneficial to you.

• If the change is required to be implemented immediately by law.

 

Limitation of Liability and Warranty

To the maximum extent permitted by relevant laws, the Company assumes no responsibility for any direct or indirect damages that may occur to you or a third party in connection with this Solution.

This includes personal injury, loss of profit or data, business interruption, or other commercial damages or losses, regardless of whether the basis is breach of contract, breach of warranty, tort (including negligence), product liability, or any other legal basis.

Furthermore, the Company is not responsible even if it has been advised of the possibility of such damages, and liability is exempted even if the purpose of the remedy you expected has not been achieved.

You use the Solution based on your understanding and agreement to this clause.

The Company is not responsible for damages arising in connection with the use of the Solution provided for free, except as specified in the Privacy Policy.

However, if you suffer damages due to the Company's intent or gross negligence, the Company may compensate within a reasonable scope in accordance with relevant laws.

The Company is not responsible for damages caused by reasons beyond reasonable control, such as natural disasters, war, riots, terrorism, epidemics, communication failures, changes in laws or regulations, or orders from public agencies, and problems caused by your intent or negligence are also not included in the Company's scope of liability.

In addition, the Company is not responsible for damages caused by user computer errors, network problems, accuracy or reliability of posts within the Solution, necessary operational work such as regular inspection and maintenance, problems caused by incorrect entry of personal information during the identity verification process, or loss of results or profits you expected through the Solution.

The cost of the internet connection required to use the Solution is entirely borne by you, and the Company does not guarantee the status or quality of the internet connection.

The Company provides warranties for the Solution only to the extent required by these Terms, relevant additional terms, and applicable laws, and does not provide any other express or implied warranties.

This means that we do not guarantee that the Solution will always operate without error, is suitable for a particular purpose, exactly meets your needs, or that the information within the Solution is always accurate and reliable.

You must use this Solution at your own discretion and responsibility, and you are solely responsible for risks such as data loss, device errors, and security threats that may occur through accessing or using the Solution.

 

Indemnification

You acknowledge and agree that the Company is not responsible for any damages, losses, or claims arising from the actions of you or the End User in connection with this Solution.

You also agree to indemnify and hold harmless the Company and its affiliates, officers, directors, employees, agents, etc., from all claims, liability for damages, lawsuits, costs, and all damages including attorney's fees, upon the Company's request.

In particular, if you violate the obligations or warranties set forth in these Terms, or if damages occur due to the End User's use of the Solution, or if third-party intellectual property rights are infringed in connection with your use of the Solution, you must bear all legal responsibilities therefor and must indemnify and protect the Company.

In addition, you agree to indemnify the Company for any damages, costs, liabilities, or legal disputes (including reasonable attorney's fees) arising directly or indirectly from the intent or negligence of you or the End User.

Furthermore, you must bear responsibility for damages caused by your use of the Company's trademarks or other intellectual property rights in a manner that infringes upon the rights of third parties beyond the scope permitted under these Terms.

 

Ownership and Use of Output

The Output is automatically generated based on your input values and AI generation results and may include the following:

• The Output may contain fictitious information or inaccurate content (“Errors”).

• It is solely your responsibility to review the Output and decide whether to share it with third parties.

• Input of content that is illegal, obscene, defamatory, discriminatory, infringing on the rights of others, or inappropriate is prohibited.

You grant the Company a royalty-free, perpetual, worldwide license to use, reproduce, display, modify, and distribute the data you input through this Solution and the generated Output for marketing and promotional purposes, including public campaigns, social media, and events.

The Company reserves the right to delete or refuse to generate prompts or Outputs that violate the Company's values or the standards of these Terms.

Also, you bear full responsibility for Outputs you choose to share publicly through this Solution.

If the names, images, or other personal information of others are included, you are responsible for obtaining the prior consent of the relevant parties.

 

Prohibited Use

You agree not to input or submit content that falls under the following:

• Illegal, offensive, insulting, or harassing acts towards others

• Discriminatory or defamatory content

• Politically or religiously sensitive content

• Acts infringing on the intellectual property rights of others

The Company reserves the right to delete or restrict the generation of prompts or Outputs containing such inappropriate content.

 

Disclaimer

The Solution and Output are provided "as is" and "as available," and the Company makes no express or implied warranties regarding accuracy, reliability, suitability for a particular purpose, etc.

The Company bears no responsibility for results arising from errors, misuse, misrepresentation, or unintended interpretation of the Output.

The Output generated through this Solution does not grant you commercial usage rights or ownership, and use is permitted only within the scope of limited personal and non-commercial use.

These Terms specify the legal relationship between you and the Company, and third parties cannot claim rights under these Terms.

If these Terms conflict with additional terms, the additional terms related to the applicable Solution shall prevail.

If any provision of these Terms is invalid or unenforceable, it does not affect the validity of the remaining provisions.

These Terms constitute the entire agreement regarding the use of the Solution between you and the Company and supersede any prior oral or written agreements.

Even if the Company does not take immediate action when you violate these Terms or additional terms, it is not considered a waiver of the right to take action against the same or similar violations in the future.

The Company may provide information to you via notices, emails, SMS, MMS, etc., to provide the Solution.

If you choose to opt out of receiving such information, you will be excluded from the information provision target, and the Company is not responsible for any disadvantages resulting therefrom.

The Company may assign or delegate all or part of its rights and obligations under these Terms to a third party.

You may not assign your rights or obligations under these Terms to a third party without the Company's prior written consent.

The Company is not responsible for failure to perform obligations under these Terms due to force majeure (e.g., laws, government orders, communication failures, natural disasters, war, terrorism, strikes, etc.).

 

Data Retention and International Transfer

Your data is not stored or processed in regions outside your country of residence (e.g., USA, EU, etc.), and appropriate technical and administrative protection measures are applied in accordance with relevant laws, but complete security during data transmission is not guaranteed.

 

Intellectual Property Rights

All logos, designs, UI, and branding elements used in this Solution are the assets of the Company and may not be reproduced, used, or distributed without the Company's prior written consent.

Output is content automatically generated through AI technology and may not be subject to general copyright protection.

Termination of Solution

The Company may temporarily suspend or permanently terminate your use of the Solution if you violate these Terms or use the Solution inappropriately.

In addition, content may be deleted or some functions of the Solution may be restricted without prior notice.

Clauses regarding Solution Use, User Verification, Restriction or Termination, Solution Modification, Limitation of Liability and Warranty, Use of Third-Party AI Providers, Ownership and Use of Output, Data Retention, International Transfer, and Intellectual Property Rights remain valid even after the termination of these Terms.

 

Governing Law and Jurisdiction

These Terms shall be interpreted in accordance with the laws of the Republic of Korea, and all disputes arising in connection with these Terms or this Solution shall be referred to arbitration held in Seoul in English in accordance with the Arbitration Rules of the Korean Commercial Arbitration Board (KCAB).

The award of such arbitration shall be final and legally binding, and all arbitration proceedings and award details shall remain confidential unless disclosure is required for the enforcement of the award or by relevant laws.

However, if you reside in a jurisdiction where consumer protection laws or mandatory regulations apply, such as the United States, Germany, or India, the mandatory regulations or consumer protection laws of that jurisdiction may apply in priority to these Terms.

Contact

If you have questions about this Solution or these Terms, please contact:

• Company Name: PuzzleAI

• Address: 5F, 9F, 507 Gangnam-daero, Seocho-gu, Seoul, Republic of Korea

• Email: hello@puzzle-ai.com